More time for your business.
Fewer evenings at the desk.
Intake, orders, cash register and appointments — in one system that adapts to your workshop. On PC, tablet and phone.
Free & no obligation · No credit card required
200+ workshops & retailers in Austria & Germany trust SimpliServ
What a Tuesday looks like
without a system.
Three at the counter, one on the line.
“Is my scooter ready?” You dig through the pile of notes, the queue grows longer — and the caller hangs up in frustration.
The spare part? Never ordered.
The customer is standing in front of you, the device has been sitting here for a week — the order note is stuck under a coffee stain. Another delay.
“How many hours was that?”
Nobody kept track. You round down to be safe — and give away hard cash once again.
Workshop closed. The office is just getting started.
A pile of notes, twelve invoices, three missing entirely. At 11 pm you still don’t know what was earned today.
It’s not the repairs that eat up your time — it’s everything around them. With SimpliServ, the same Tuesday looks like this ↓
The same Tuesday — with SimpliServ.
From request to invoice — in software that adapts to your workshop, not the other way round. Your statuses, your templates, your workflows. No paper, no retyping.
New service request
Customer requests digital instead of phone chaos
Your customers submit service requests via website, QR code or form – even outside your opening hours. All the information lands directly in the system and can be processed straight away.
- Fewer phone interruptions
- Requests around the clock
- Direct transfer into quotations
From quotation to order
Create quotations in just a few clicks, get your customers’ approval online and turn them straight into an order.
- Less typing
- Online approval by customers
- Automatic order creation
Ninebot G30 – Black
Quotation accepted
In repair
Ready for pickup
No login. No password. Just a link.
Your customer joins in – with no login
With a single link, your customer sees the quotation and accepts or declines it right on their phone. After that they follow the status live and are notified automatically as soon as the device is ready.
- Accept or decline the quotation online
- Live status instead of “is it ready yet?” calls
- Automatic notification via WhatsApp or email
Every order in one place
Keep an eye on all orders and attach status, tasks, photos and comments directly to the order.
- All statuses at a glance
- Photos and files in one place
- Nothing gets lost
AU-001401
Document time and damage on the spot
Record working hours and document damage right while you work – no notes, no catching up later.
- Log time with a click
- Photo documentation via the app
- No retrospective entry
RE-001401
Customer: Matej Novak • From order AU-001401
Invoices without double work
Create invoices directly from the order, without entering items and times a second time.
- Automatic transfer of all line items
- No manual retyping
- Send the PDF with a click
AU-001288
Custom button — configured by you
Your fields. Your buttons. Your software.
Motor number, gear type, extended warranty — you create the fields your business needs. And custom buttons launch your workflows with a click. Without a single line of code.
- Custom fields on order, customer & product
- Custom buttons launch your workflows
- You configure it yourself — no programming
Don’t ask us — ask our customers.
Cash register separate, stock in Excel, a note for every repair — four systems that knew nothing about each other. Today everything runs in SimpliServ. Simply world-class!
For us, every intake, every repair and the cash register run through SimpliServ — that saves us over an hour of office work every day. Absolutely recommended!
Your entire business.
Even between two repairs.
Workshop life doesn’t happen at a desk. The same app runs on phone, tablet and PC — with all the features of your plan, at no extra cost.
Photograph damage on the scooter
Straight from the parking spot into the order — no note, no mix-up.
Notify the customer
“Your e-bike is ready” — via SMS or WhatsApp, with a single tap.
Take payment on site
Receipt signed, payment recorded — even out and about at the customer’s.
Always up to date
New order, status change, payment — you see straight away on your phone what’s happening in the shop. Wherever you are.
Push notifications for the team
New task, new comment, order finished — the message lands right on the phone of the person in charge. No extra app needed.
Works with everything you already use.
Shop, payments, communication, tax office: SimpliServ docks onto your setup — not the other way round.
Shopify & Wix
Orders and products land in the system automatically.
WooCommerce
Orders and products from your WordPress store land in the system automatically.
JTL Wawi
Wawi connection for retail with shop orders — from Business.
Veloconnect
Wholesale interface for bicycle parts — stock and orders straight from the supplier.
Mollie
Online payments and payment links directly on invoices.
SMS & WhatsApp
Status updates and appointment reminders via Twilio.
Google reviews
5-star requests after every order — automatically.
Email (SMTP & IMAP)
Send from your own address, replies land directly in the case.
Microsoft 365
Sync customer email replies from a Microsoft 365 mailbox via OAuth.
Fiskaly & FinanzOnline
RKSV signature and DEP export for the cash register.
ShopifyMollieWhatsApp
SMSReviews
WixWooCommerceJTL WawiVeloconnectMicrosoft 365RKSVEverything your workshop needs.
Nothing that slows you down.
Built by a workshop, for workshops. We know exactly what you need — because we needed it ourselves.
Order management
Every order with status, photos and history — all in one overview.
PopularCustomer portal & status tracking
Customers track their repair via a link — quote approval without login.
Cost estimate
Chargeable on request — the fee is credited to the order as a balance.
Digital signatures
Sign handovers and approvals directly on the tablet — paperless.
Photo documentation
Record the condition at intake — clear evidence at every handover.
Cash register (RKSV)
RKSV-compliant (Austria) & Switzerland checkout on a tablet. Daily closing & audit export automatic.
Invoices & billing
From order to invoice in under a minute — without retyping.
WhatsApp, SMS & email
Automatic status updates and appointment reminders to your customers.
Google reviews
After every completed repair, an automatic review request — collect 5 stars on autopilot.
Online repair form
Embeddable on your website as an iFrame or link — requests land directly in the system.
Workflows & automation
If-then rules without code: status emails, tasks, webhooks.
Inventory management
Stock levels, reservations and automatic deductions.
Appointment scheduling
Online appointments for customers, a calendar for the team.
Shift planning
Plan shifts and keep the whole team in view.
Staff time & time clock
Clock-in, clock-out, breaks — staff hours for the whole team, cleanly recorded.
Custom fields & buttons
Custom fields on order, customer & product — and custom buttons that start your processes.
Switching is easier than you think.
No weeks-long rollout, no IT project. From the first appointment to live operation in three steps.
Appointment
You show us your workflow, we show you SimpliServ — live, with no sales pressure. Afterwards you’ll know whether it fits.
We tailor everything to you
We sit down together and set up SimpliServ personally for your business: your statuses, your fields, your templates, your customer data, your cash register. Setup worth €199 — a gift during the launch promotion.
Up and running in 10 minutes
Your team creates orders independently on day one — without a training marathon. Personal support stays included.
Ready to win back your evenings?
Start for free or get advice with no obligation. We set everything up — you carry on with the repairs.
14-day free trial · Setup included · Cancel any time