Your customers see everything. Without calling.
One link is enough: your customer tracks the status of their repair, approves the estimate and automatically learns when the device is ready — no account, no password, no phone call.
One link shows everything
At intake your customer gets a link — via email, SMS or as a QR code on the receipt. With it they can see at any time where their repair stands: received, in progress, ready for pickup.
- Status link automatically with every order
- Updates live with every status change
- You decide what the customer sees — and what not
- QR code for the intake receipt included
Ninebot G30 – Black
Quotation accepted
In repair
Ready for pickup
No login. No password. Just a link.
Approve with one click instead of a callback loop
Your customer sees the estimate directly in the portal — with all line items. Accept or decline takes one click on their phone, and the decision is instantly documented in the system.
- Accept or decline — directly on the phone
- Approval fully documented
- The approval becomes the order with one click
Mustermann E-Scooter
nowHi Anna! Reminder: your appointment is tomorrow at 10:30 — brake check. See you then! 🛴
Ready? Your customer knows first.
As soon as the status changes, a message goes out automatically — via WhatsApp, SMS or email. Your customer comes to pick up instead of calling three times beforehand.
- Automatic on every status change
- WhatsApp, SMS or email — you decide
- Your own text and your branding
No hurdle between customer and information
No account, no password, no app — the link works on any phone right away. That's exactly why the portal actually gets used.
- One link is enough — on any device
- No registration, no app installation
- GDPR-compliant, hosting in the EU
Customer Portal in detail
Ready for customers who no longer have to call?
Start for free or get a live demo of the customer portal — based on your own workflow.
14-day free trial · Setup included · Cancel any time