Your customers stay in the loop. Automatically.
Status updates, appointment reminders, pickup notifications: SimpliServ sends your customers the right message at the right time — via WhatsApp, SMS or email. Your phone stays free for the conversations that matter.
ORD-0050 · Anna Bauer
Status
Status changed? Message is out.
Device received, repair finished, appointment tomorrow: on every status change, the right message automatically goes out to your customer — via WhatsApp, SMS or email, exactly as you set it up.
- Automatic on status change & appointment
- Choose WhatsApp, SMS or email per occasion
- Sent via Twilio — reliably delivered
You can pick it up from us until {{betrieb.schluss}}.
Total amount: {{auftrag.summe}}
It sounds like you, not like software
Every message is based on your templates: your tone, your logo, your wording — with placeholders for customer, device and status. Set up once, always right.
- Your own text per occasion & status
- Placeholders for customer, device & appointment
- Your branding in every email
Even without a template: just write
Not everything is automated — sometimes you just want to write to the customer yourself. You can do that right from the case, via email, SMS or WhatsApp. It's sent from your own address, replies land automatically on the order — the whole conversation in one place.
- Your own messages right from the case
- Sent from your own email address
- Replies automatically on the order — for the whole team
Thanks for your visit, Anna! How was your experience? A review helps us a lot: ⭐ g.page/r/mustermann
Happy customers turn into 5 stars
After the finished repair, a review request goes out automatically — at the exact moment your customer is most satisfied. That way your Google profile fills up on its own.
- Review request automatically after completion
- Direct link to your Google profile
- More stars, more new customers
Customer Communication in detail
Ready for a phone that gets quieter?
Start for free or get a live demo of customer communication — based on your own workflow.
14-day free trial · Setup included · Cancel any time