Photo evidence instead of one word against another.
Was the scratch already there? With SimpliServ that's no longer a debate: photograph the condition at drop-off, mark up the damage, file everything on the order — with a timestamp, findable forever.
ORD-0028 · Max G30
Photo documentation
BeforePhotograph, assign, done
Take in the device, photograph the damage with your smartphone, and the images land directly on the right order — not in the photo gallery, not in a chat, but exactly where they belong.
- Photos directly on the order or customer
- From phone, tablet or PC
- A gallery per case — nothing gets lost
Note
Show where it hurts
Circle scratches, mark dents, write notes straight onto the image — the image editing runs in the app, with no detour through other programs.
- Markups & text right on the image
- Editing in the app — no extra tool
- The original is preserved
Scratch marked · 12 Jun, 14:32
Repaired · 14 Jun, 09:15
In a dispute, what's documented counts
Every photo carries a timestamp and an order reference — before and after. Whether it's a complaint, insurance or warranty: you simply show the photos — and the discussion is over before it starts.
- Timestamp & order reference automatically
- Complete documentation per device
- Solid for complaints & insurance
ORD-0028 · Anna Bauer
Files on the case
damage-photos-before (3)
marked & annotated · 12/06, 14:32
damage-photos-after (2)
14.06. · 09:15
estimate-est-0312.pdf
12.06. · 15:02
The photos travel with the order
The photos are attached to the order and to the device history — anyone who opens the case sees the documented condition right away, before and after. Even months later, when the customer comes back.
- Photos kept permanently on the order
- Part of the device history
- Found instantly, even after months
Photo documentation in detail
Ready for handovers without arguments?
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